.webp?width=3456&height=1443&name=group1%20(2).webp "group1 (2)")
Geraldton Fishermen’s
Problem
GFC, a renowned lobster exporter, grappled with inefficiencies in managing customer orders using spreadsheets, risking errors and transaction loss. The challenge was amplified by the need for a system accessible in China, given their significant customer base there and the restrictions of the 'Great Firewall of China'.
Solution
Lateral designed "The Source Lobster Website," a comprehensive platform that not only revolutionised order management but also incorporated inventory tracking and flight integration. The website was hosted in China via C3Edge and secured an ICP license, addressing the specific need of GFC's Chinese clientele.
Results
The Source Lobster Website significantly improved GFC's operational efficiency and customer satisfaction. It streamlined order management, facilitated inventory tracking, and enhanced accessibility for Chinese customers, resulting in increased business growth for GFC.
John Hughes Group
Problem
John Hughes Group, a leading Australian motor vehicle retailer, faced performance issues with their unique Buy Backs system. Slow report generation and user interface challenges were hindering client utilisation, affecting long-term relationships and profitability. They needed a more efficient, user-friendly system.
Solution
Lateral, focusing on the system's core functionality and UX, proposed and executed a database architecture rewrite to optimise reporting performance. By creating a dedicated Buy Backs database that eliminates the need for constant querying, and redesigning forms based on UX best practices, Lateral substantially improved the system's efficiency and user-friendliness.
Results
John Hughes Group, partnering with Lateral, successfully revamped their Buy Backs system into an efficient tool providing exceptional value to its clients. The enhanced system offered faster report generation, measured in seconds rather than minutes, and a seamless user experience. This transformation led to increased client engagement and unlocked the system's full potential for John Hughes Group.
City of Perth Parking
Problem
City of Perth Parking (CPP), an Australian parking facility provider, encountered difficulties monitoring staff activity, equipment, and job statuses due to outdated, unintegrated systems. The goal was to improve workflow efficiency, streamline data management processes, and enable real-time display of parking bay availability on their website.
Solution
Lateral devised a custom software solution called CPAMS (Car Park Activity Management System) to resolve these issues. CPAMS, integrated with the Datapark and HANSEN systems, allowed CPP employees and management to monitor jobs, manage assets, and access real-time reports, thereby reducing job turnaround times and overall costs.
Results
Through Lateral's solution, CPP achieved efficient workflow management, real-time reporting, and seamless data exchange. The newly created channels facilitated bidirectional communication between systems, ensuring smooth data flow without congestion. Consequently, CPP significantly enhanced their operational efficiency and enabled real-time display of parking bay availability on their website.
Fulton Hogan
Problem
Fulton Hogan, a well-established construction and engineering company, required a more cost-effective and accessible solution to replace their traditional Straight-Line Kilometre (SLK) machines used for roadwork maintenance. The goal was to develop a user-friendly application that could provide accurate positional data for inspections.
Solution
Lateral developed the innovative SLK Metre Application, available on iOS and Android platforms. To overcome licensing challenges and enhance security, they separated the open-sourced library from the rest of the codebase and developed an administration website with robust security mechanisms. The app was distributed via popular app stores for easier access and updates.
Results
The SLK Metre Application proved to be a cost-effective solution for Fulton Hogan, replacing the need for expensive SLK machines and saving significant costs. Furthermore, the wide accessibility of the app via app stores streamlined the user experience for all stakeholders. This partnership demonstrated how technology can optimise operational processes and enhance efficiency.
